Privacy Policy (PDPA)

1. Introduction

JPW-Asia is committed to protecting the personal data of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

This Privacy Policy applies to all users of our website, including our e-commerce platform and contact forms.

2. Organisation Information

JPW Asia

JPW ASIA Consulting Pte. Ltd.

10 Anson Road

International Plaza, #05-01

Singapore 079903

Email: info@jpw-asia.com

3. Personal Data We Collect

Depending on how you interact with our website, we may collect the following personal data:

a) Contact Forms

Name
Email address
Telephone number (optional)
Message content

b) E-Commerce and Orders

Name
Billing and shipping address
Email address
Telephone number
Order details and purchase history
Payment information (payment details are typically processed by third-party payment providers and are not stored by us)

c) Technical and Usage Data

IP address
Browser type and device information
Access times and pages visited
Cookies and similar technologies

4. Purpose of Collection, Use and Disclosure

We collect, use and disclose personal data only for legitimate business purposes, including:

Processing and fulfilling orders
Managing customer accounts
Processing payments
Responding to enquiries and customer support requests
Improving our website and services
Complying with legal and regulatory obligations

5. Consent

By using our website, submitting a contact form, or placing an order, you consent to the collection, use and disclosure of your personal data as described in this Privacy Policy.

You may withdraw your consent at any time as described in Section 9.

6. Disclosure of Personal Data to Third Parties

We may disclose personal data to third parties where necessary, including:

Payment service providers
Shipping and logistics partners
IT, hosting, and cloud service providers
Professional advisers and regulatory authorities where required by law

All third parties are required to protect personal data in accordance with the PDPA

7. Transfer of Personal Data Outside Singapore

Your personal data may be transferred to, stored, or processed outside Singapore (for example, by overseas cloud or service providers).

In such cases, JPW-Asia will take reasonable steps to ensure that the transferred data is protected to a standard comparable to the protection provided under the PDPA.

8. Protection of Personal Data

We implement reasonable administrative, technical, and physical security measures to protect personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks.

9. Access, Correction and Withdrawal of Consent

You may request to:

Access your personal data
Correct inaccurate or incomplete personal data
Withdraw your consent to the use of your personal data

10. Retention of Personal Data

We retain personal data only for as long as it is necessary to fulfil the purposes for which it was collected or as required by applicable laws and regulations. When personal data is no longer required, it will be securely deleted or anonymised.

11. Cookies

Our website uses cookies and similar technologies to enhance user experience, analyse website traffic, and support e-commerce functionality. You may manage or disable cookies through your browser settings, although this may affect website functionality.

12. Changes to This Privacy Policy

JPW-Asia reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.